Put It On Lay-Buy ~ FAQ

CUSTOMER QUESTIONS & ANSWERS QUESTIONS ANSWERS Checkout Is it safe & secure All LAY-BUY payments are automatically setup in PayPal Can customer select the down-payment % they want to pay Customer is presented with a dropdown to select the down-payment they want to pay Can customer select how many months they need to pay-off the balance Customer is presented with a dropdown to select how many monthly instalments Cost Are there any ongoing costs No ongoing costs - only a once-off admin fee. Admin fee amount depends on order value Are there any interest charges No interest charges ever Are there any late fees No late fees ever Post Order When do I receive the goods Customer receives their goods after their final payment How are Lay-Buy instalment payments paid Lay-buy instalment payments are auto-paid from your linked card in your PayPal setup How do I ensure all Lay-Buy instalment payments are paid Customer to ensure there is always funds available Can a customer manually make payments towards their Lay-Buy order No - all Lay-buy payments are automated via a recurring profile in your PayPal setup Can a customer settle a LAY-BUY earlier Yes - please contact store to revise payment plan. What happens if a payment is missed PayPal will then auto attempt again in 5 days, two more times Is the customer and merchant told about a missed Payment Yes, PayPal send an email notification to both parties How does a customer catch up a missed payment Seller will invoice customer for missed payment, and move status in SHOPIFY to paid Can a customer see their payment plan Yes, you can